Imagine navigating a corporate restructuring with empathy, ensuring those affected by redundancies don’t feel abandoned but supported. This is where outplacement solutions come in.
But what exactly are these services? Find out about the 5 Ws of outplacement – what, why, who, when and where – and why investing in outplacement support is a game-changer for both your business and your employees.
What are outplacement services?
Outplacement services are a specialist support companies provide to employees after redundancy or job loss. It helps them to secure new employment or explore different career paths. Also known as career transition, it can include emotional support, career coaching, skills assessments, resume writing, job search strategies, interview preparation and networking strategies.
However, it’s more than just job search assistance; it’s about empowering individuals to redefine their career paths and regain confidence after job loss. For businesses, offering career transition support sends a powerful message that you care about your employees’ futures even when difficult decisions have to be made.
Why is outplacement important?
The concept of outplacement solutions emerged in the U.S. in the late 1960s as companies started recognising the value of supporting employees through layoffs. Fast forward to today, and career transition support has become a standard practice for companies worldwide.
The obvious beneficiaries are the employees facing redundancy. But who else stands to gain? The truth is, everyone benefits.
- Employees: Outplacement provides individuals with professional guidance, emotional support and practical job-seeking tools to move forward confidently.
- Employers: Offering career transition support helps to maintain positive relationships with former employees, demonstrating corporate responsibility. It can also protect brand reputation and reduce the risk of legal disputes.
- The remaining workforce: It shows that the organisation treats all employees fairly, boosting morale and reducing the fear and anxiety associated with restructuring.
Who should use outplacement solutions?
Any company going through restructuring or making redundancies. Whether you’re a small business or a large organisation, these services benefit both your company and departing employees.
At Glide Outplacement Australia, we provide tailored outplacement solutions to help employees at all levels – whether junior staff or senior executives – navigate the job market confidently and successfully. They get access to resources that help them manage their job search more effectively. Career coaching can be invaluable, particularly for individuals who may not have looked for a job in years or are unfamiliar with the current job market.
When should you offer outplacement support?
The best time to offer career transition support is as soon as an employee is informed of the redundancy. Immediate access to these services minimises disruption and helps alleviate uncertainty and anxiety. The faster they can begin their supported career transition and start working with their career coach, the better the outcomes.
Many organisations also find value in outplacement solutions as part of broader restructuring plans. Even when redundancies are not immediate, preparing a strategy in advance can help ensure the career transition process is well-managed when the time comes.
Where can employees access outplacement services?
External providers like Glide Outplacement Australia, who specialise in career coaching and job search support, usually deliver career transition services. Employees can access support in person or remotely so they can receive the help they need regardless of their location. Virtual coaching sessions, webinars and online resources provide flexible outplacement solutions.
This flexibility is also helpful in a globalised job market, where employees may be exploring roles beyond their immediate geography.
Outplacement solutions can make a difference
Company X was a mid-sized tech firm facing financial challenges due to market downturns. As part of a company-wide restructure, they had to make 10 employees redundant. Company X decided to offer career transition services through Glide Outplacement Australia.
The result? Employees quickly connected to career coaches who helped them navigate the job market, revise their resumes and practise interview techniques. Within just six months, 79% of the departing employees had secured new positions.
The 5 Ws of outplacement solutions
Understanding the 5 Ws of outplacement – what, why, who, when and where – provides a pathway to managing workforce transitions effectively. It goes beyond job search support, providing assistance that helps departing employees move forward while protecting the company’s brand and reducing legal risks. Both employees and employers benefit from these solutions. Career transition services should be offered as soon as redundancies are announced, ensuring immediate support during uncertain times.
Today, with the availability of virtual access, outplacement solutions can be delivered anytime, anywhere, making it more convenient for those impacted. By incorporating these services into your redundancy strategy, you support departing employees and protect your company’s standing as a caring and responsible employer.
At Glide Outplacement, we specialise in providing personalised outplacement programs that empower employees at every stage of their career transition. If you’re considering job search support for your workforce, contact us today to learn more about how we can help.

