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Telephone call scripts for job seekers

Cold calling is when you contact an organisation directly to ask if they have any jobs available. It can be a daunting task, but cold calling potential employers gets easier with practice.

Writing a telephone call script can help you remember what you want to say. It can also help you speak clearly. Write a script for every stage of the telephone call, including talking to a receptionist, introducing yourself and explaining the reason for your call. Write down how you plan to talk about your experience and why you’re looking for a new role.

It’s a good idea to practise making a call with someone you trust. Pretend they’re the person you’re calling about a job. Run through your script and get their feedback. Keep having practise runs until you’re ready to call the employer for real.

What to say on the phone

To receptionist:

“Good morning, my name is [your name].”

“Can you please tell me the name of your company’s [HR manager / manager in area you specialise in]?”

“Would I be able to speak to [their name] please?’

To manager:

“Good morning [their name]. My name is [your name].”

“I’m calling about [role] opportunities at your company.”

“I have [number of] years’ experience working in [role] for [company names]. I am looking for a new position to [broaden my experience / take on greater responsibility / build on my management skills].”

“Do you have any suitable openings at your company at present?”

If they’re too busy right now to talk to you, suggest a time for them to call you back or for you to call them back. “Can I call you tomorrow at 10am if that’s more convenient?”

If there are no suitable openings at present:

“Can I send you my resume in case any come up in future?”

“Do you know of any other companies hiring [role] staff at the moment?”

Finishing the call:

“Thank you very much for taking the time to talk to me today.”